Returns & Exchanges
We believe in mindful purchases.
But if something isn’t right, we’re here to make it right.
Return Window:
You may return or exchange any unused, unworn item within 7 days of receiving your order.
Conditions:
- Items must be in original condition with all tags intact.
- Fragrances must be sealed and unopened.
- Sale items and personalized orders are final and non-returnable.
How to Initiate a Return/Exchange:
Email us at [support@zehban.com] with your order number and reason for return/exchange. We’ll guide you through the process.
Refunds:
Refunds are processed to your original payment method within 7–10 business days of receiving the returned item.